Bank-Fintech Partnerships

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Detailed Agenda

Agenda topics are subject to change.

Wednesday, May 24, 2017

7:00 - 11:00 am
Exhibition Hall Set up

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12:00 - 1:00pm
Conference Registration

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1:00 - 1:10pm
Welcome and Remarks

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1:10 - 2:00pm
(BF01) Pundits' Predictions and Punts on Players, Partnerships and Pathways
We are here at this event because fintech has moved definitively from the margins to the mainstream, and the narrative has become far less about disruption and much more about re-imagining. Creative collaborations between fintechs and incumbent financial institutions are on the rise and banks are looking for ROI on the paths chosen to optimize their digital capabilities. It is time to evaluate the innovation initiatives – the labs, the funds, the departments and people – and start seeing some of the transformation the industry needs. Our experts will share their perspectives on the dynamics of these collaborative relationships; on the obstacles, the regulatory burdens, the banks’ willingness to co-opt “disruptive” technology, and what the landscape will look like in the short and long term. Specifically, they will start the discussion that will continue for the rest of the event, looking at issues such as:

• Who is doing what, where and with what measure of success?
• What market consolidation/expansion can we expect?
• What do the incumbents need to focus on?
• Which players, beyond fintechs, should the banks be courting to grow their ecosystems to improve the customer experience and increase market share?
• Is this about digitization or transformation? What could be the role or purpose of the bank in the near future?

Gideon Agar, CEO,
TradeLegs

Jennifer Cole, Managing Director, Client Technology Solutions,
BNY Mellon

Aditya Khurjekar, CEO & Founder,
Let's Talk Payments/Medici

Kyle Zasky, Head of Investments,
SenaHill Partners

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2:00 - 3:00pm
(BF02) How Do the Federal Regulators Plan to Foster 'Fintegration' Between Banks and Fintechs to Drive Responsible Innovation?
Regulators and policy makers share their thoughts on their role in fostering collaboration between banks and fintechs. What needs to be done to actively encourage and enable innovation?

• What is being done in foreign jurisdictions (e.g. PSD2 in Europe) and with what measure of success? - Regulatory sandbox, cross agency and cross jurisdiction collaborations
• Consumer-permissioned data access. Can banks and fintech firms work together to find a solution? What about non-financial, not traditional data? Can this be used legally? Should it be used?
• OCC Charter debate
• What is next step? Update existing white paper or respond to complaints on the Hill that it doesn’t work?
• In the absence of a primary regulator, how can the industry - incumbents, startups, regulators and policy makers work together to create the financial services landscape of the future? Should there be a national framework for low-risk funding?

Moderator:

Alexandra Villareale, Financial Services Partner,
FinTech Practice Group Co-Leader, McGuire Woods

Panelists:

Nat Hoopes, Executive Director,
Marketplace Lending Association

Aaron Klein, Fellow,
Brookings Institute

Dan Quan, Project Catalyst,
US Consumer Financial Protection Bureau (CFPB)

Andres Wolberg-Stok, Global Head of Policy,
Citi FinTech at Citi

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3:00 - 3:30pm
Networking Break

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3:30 - 4:15pm
(BF03) Build, Acquire or Partner? What are the Options for Engagement? Why, What and How you are Innovating? Grounding your Decisions in a Robust Growth Strategy and Mitigating your Digital Risk
Whether they are building internally, partnering with fintechs, acquiring promising startups, investing in third party platforms or co-developing products, the pressure in the banks to see results is mounting. Swept up in the fintech momentum, banks need a road map to look at why they’re innovating and what requires innovation — while managing the new digital risks innovation introduces. Banks don’t just need to improve the customer experience, they also need to stay ahead of the innovation game. Incubators are good for customer and shareholder PR, but how do you ensure they deliver actual innovation and not just more apps? Banks are hiring world-class marketing consultants, but how do incumbents back up the messaging with real change in culture and product innovation? Do banks really want to take on the massive risks associated with fledgling startups? How can they get clarity around the development and price points that make a startup a commercially viable acquisition target? How do you align the fintech strategy with bank strategy? What are the considerations? Markers for success? Knowing your firm’s capacity, setting your priorities, gaining mindshare, getting some early wins. Considering the challenges of marrying the worlds of banking and technology- in terms of cultural fit, commitment levels, legal risk, building for the future.

Moderator:

Ignacio Fuentes, Digital Strategy & Risk Management Transformation in Banks,
MIT

Panelists:

Christopher LaVine, Portfolio Manager and Corporate Development,
Marstone

John Lynn, Chairman,
NYC Innovation Collective

Todd Yancey, Executive Board Member,
IRA Services

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4:15 - 5:00pm
(BF04) Investment and Acquisition: Adopting Lean Startup Principles from Sourcing Startups to Iterating towards a Solution
Many banks have their own venture capital funds and accelerators to encourage the development of fintech startups and to invest in or acquire new companies with relevant offerings. The plan is not to work in competition but alongside fintechs, and to invest in select companies. The panelists take a deep dive into how incumbents are sourcing startups - directly, through their accelerator efforts, their innovation labs, strategic investment teams, 3rd party VCs. How do they work with internal businesses to identify problems and build solutions? How are incumbents trying to adopt lean startup principles to better understand the client problem, develop MVPs, validate them, and iterate towards a solution? To what extent are they adopting design thinking as a strategy for innovation? User experience design?

Moderator:

Sam Levy,
Marlin & associates

Panelists:

Jared Delaney-Smith, Vice President,
Credit Suisse Next Investors

Matthew Hooper, Vice President - Open Innovation,
Barclays

Bill McNulty, Operating Partner,
Capital One Growth Ventures

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5:00 - 5:30pm
Facilitated Roundtable Discussions: Topics pre-submitted as well as crowd sourced during day's proceedings will be discussed in smaller groups facilitated by members of speaking faculty.
This session is not a 'filler' session! When we have a group of experienced executives gathered to better understand the challenges of collaboration and innovation, it would be crazy not to take the opportunity to pool our knowledge, share our questions and crowd source our solutions. Here are Bank-Fintech Partnerships, we strongly believe in full participation. To that end, we will break the room into smaller groups to ensure that we cover the issues of greatest interest to the groups. Then we will head into the cocktail reception deep in conversation!

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5:30
Facilitators' Summary and Networking Reception

Thursday, May 25, 2017

8:00 - 8:50am
Registration

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9:00 - 9:15am
Opening Remarks & Crowd sourcing of issues the audience want to make sure are covered during the day

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9:15 - 10:00am
(BF05) Choosing Platforms over Partnerships to Facilitate Innovation. Managing Data Security, Intellectual Property, Customer Privacy and other Concerns when Connecting within Your System
Customers are looking to use multiple third party solutions. Some banks are creating easy-to-navigate marketplaces where clients can find the solutions they need, whether offered by the bank or third parties such as fintechs. Fintechs have access to an established client base and clients avoid having to vet, build and commercialize the fintech integration with existing systems and services because the banks have done it for them. What challenges do banks face when taking this approach? We’ll discuss some of the key issues: data security, IP, regulatory requirements and privacy law.

Ann Stanley, Senior Managing Counsel & Managing Director,
BNY Mellon

Alan Ross, Director, Financial Services Industry Team,
Microsoft Azure Engineering

AnaLiza Grandner, Senior Vice President, Private Label Banking,
The Bancorp

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10:00 - 11:00am
(BF06) Building Partnerships with Fintechs: Challenges and Opportunities
Some banks are positioning themselves for a new era of true partnerships, sharing assets, expertise and even intellectual property with third parties to create new opportunities that benefit their customers and provide opportunities to sustain and grow market-share. Open discussion on biggest common challenges facing incumbents actively seeking to embrace fintech through full or partial outsourcing operations partnership model. Developing mutually beneficial partnership structures; establishing expectations; sorting the hype from the reality. How to perform due diligence on tech compatibility, market compatibility, brand compatibility, cultural compatibility. Strategies to mitigate the cultural challenges, security risks, reputational risk, technical obstacles.

Moderator:

L. Michael Meyer, General Partner,
Middlegame Ventures

Panelists:

Peter Fishman, Senior Vice President, Head of Digital Investment Solutions,
Citizens Bank

Oliver Harris, Fintech Lead,
JP Morgan Chase

Sunayna Tuteja, Lead Digital Strategy, Experience and Innovation,
TD Ameritrade

Vicki Walia, Head of Digital Innovation Solutions,
AB

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11:00 - 11:30am
Networking Break

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11:30 - 12:30pm
(BF07) Taming the Beast That is Technology Integration: Legacy and Ecosystem Transformation, Methods, Models, Considerations
Banks know they need to create powerful seamless experiences for the client while providing highly profitable revenues for the bank. They know that to do this they need to invest in new technology. Customer facing technology. Trading floor technology. Back office technology. Onboarding technology. The challenge is dealing with the enormity of integrating new tech with legacy tech across multiple departments, often in different states or countries. It is understanding what other systems one new platform will impact. It is overcoming internal aversion to change. It is understanding that you need new rules for new tools. How are incumbents managing IT investments between legacy systems and innovation/digital platforms? How to champion the spend away from maintaining existing, outdated technology on life support to increased budget for next generation capabilities. How to keep the spend under control, manage the technology risk and create champions within.

Brad Bailey, Research Director, Capital Markets,
Celent

Scott Mullins, Worldwide Financial Services Business Development,
Amazon Web Services

Pamela Pecs Cytron, Chief Executive Office & Founder,
Pendo Systems

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12:30 - 1:00pm
(BF08) Facilitated Discussions on Crowd Sourced Topics in Smaller Groups Facilitated by Members of Speaking Faculty

Introduced by:

Dr. Jimmie Lenz, Senior Vice President,
Wells Fargo

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1:00 - 2:15pm
Lunch

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2:15 - 3:10pm
(BF08) Fintech Perspective: Creative Collaboration: Moving from the Margins to the Mainstream
In this session, Fintechs share their experiences of working with incumbents. What were the challenges - on-boarding, cultural compatibility, legal and compliance obstacles, technical integration, payment agreements? What can we learn from the war stories? What processes needed to be put in place to facilitate the collaboration? What do startups believe the incumbents need to know at the outset? How are the incumbent financial institutions starting to change their game, adapting their culture? How can we prevent collaboration getting... stuck.

Ralph Ayala, Chairman & Managing Partner,
Armada Labs

Brian Geary, Senior Director, Financial Institutions Partnerships,
OnDeck

Jared Kopelman, Co-Founder,
Monotto

Pete Steger, Head of Business Development,
Kabbage

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3:10 - 4:10pm
(BF09) Collaborate Without Cannibalizing: Expanding the Innovation Ecosystem to Facilitate Banks' Evolution to Customer Partner
This session will look at collaboration as a stepping stone to the banks' real destination - transformation into a Customer Life Partner. As financial products become commoditized, the rise of fintech coupled with new regulatory frameworks will encourage all financial institutions to become more transparent and nurture richer ecosystems of data and partners. As we move from a push to a pull world, the relationship the bank builds with the client will be the sole differentiator. Recognizing the inevitable disappearing of boundaries between industries, companies are actively forming partnerships or involving themselves in networks with other organizations. Banks will need to harness fintech and other companies to permit them to customize the client journey, to connect multiple channels in real time, to better predict, cross sell and service the client. KYC. Build better relationships throughout your customer's evolution. This panel will explore the dynamic new opportunities for customer growth and customer loyalty through the partnership model.

Moderator:

Robert Bench, formerly Senior Vice President, U.S. Risk Governance,
Santander

Moderator:

Amir Friedman, Vice President of Bank Partnerships,
Mosaic

Fatema Hamdani, Vice President, Mobile Engagement & Protection Strategy, Syniverse

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4:10 - 4:15pm
Chairperson's Wrap Up, Highlights and Takeaways.

4:15pm
Conference Concludes